Privacy Policy

Welcome to IQOS TEREA SHOP, your trusted destination for IQOS products. We value your privacy and are committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, share, and protect your data when you interact with our website (https://iqostereashop.com) and services.

1. Information We Collect

To provide you with an exceptional shopping experience, we may collect the following types of information:

Personal Information: Name, email address, phone number, shipping address, and other contact details necessary to process and deliver your orders.
Payment Information: Payments are accepted via cash on delivery, Wise, PayPal, and Emirates NBD. We do not store credit or debit card information.
Browsing and Usage Data: Details about your interactions with our website, including pages visited, products viewed, and shopping preferences, to improve user experience and recommend relevant products.

2. How We Use Your Information

The information we collect is used for:

Order Fulfillment: Processing orders, arranging deliveries, and managing returns or exchanges.
Customer Support: Addressing inquiries, resolving issues, and responding to feedback.
Personalized Experience: Recommending products and services tailored to your preferences.
Marketing Communications: Sending promotional offers and updates, with your consent. You can opt out of marketing emails at any time.

3. Information Sharing

We respect your privacy and do not sell or rent your personal information. However, we may share your data under the following circumstances:

Service Providers: Trusted partners who assist with payment processing, shipping, and website maintenance. These partners adhere to strict confidentiality agreements.
Legal Obligations: When required to comply with applicable laws, regulations, or legal processes.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. These tools:

Help us remember your preferences, like items in your cart.
Analyze website performance and user interactions.

You can manage or disable cookies through your browser settings. Note that certain website features may be limited without cookies.

5. Data Security

We implement industry-standard security measures to protect your personal information. While no system can be entirely secure, we continually update our practices to reduce risks and ensure data integrity.

6. Your Rights

You have the following rights concerning your personal information:

Access and Correction: Request access to your data and correct inaccuracies.
Deletion: Request the deletion of your personal information, subject to legal or contractual obligations.
Marketing Opt-Out: Unsubscribe from promotional emails by following the link provided or contacting us directly.

7. Changes to This Privacy Policy

We may revise this Privacy Policy to reflect changes in our operations or legal requirements. Any significant updates will be posted on our website, with the “Effective Date” updated accordingly.